Privacy Policy
Last updated: September 9, 2026
At Jnana Academy, we respect your privacy and are committed to protecting the personal information you provide while using our website and online learning services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
- Information We Collect
When you register, contact us, use our student portal, participate in mock tests, or submit assignments and written tests, we may collect information such as:
- Name
- Email address
- Phone number, if provided
- Class or course information
- Login and account information
- Mock-test attempts, marks, results and related academic information
- Written-test or assignment submissions, including uploaded files or photographs
- Information that you voluntarily provide through our contact or registration forms
We collect only information that is reasonably necessary to provide and manage our educational services.
- How We Use Your Information
We may use the information collected to:
- Create and manage student accounts
- Provide online tuition and educational services
- Provide access to the student portal and study materials
- Assign and conduct mock tests and written tests
- Record and display test results and academic progress
- Review assignments and provide teacher feedback
- Respond to enquiries and support requests
- Communicate with students or parents regarding educational services
- Maintain the security and proper functioning of our website
- Improve our educational services and website
We do not use student information for purposes unrelated to our educational services unless required or permitted by law.
- Student Accounts
Students may need to create an account to access certain areas of the website.
Students are responsible for keeping their login credentials confidential and should not share their passwords with others.
If you believe that your account has been accessed without permission, please contact us promptly.
- Educational Information
Jnana Academy may store information relating to a student’s:
- Mock-test attempts
- Test scores and percentages
- Written-test submissions
- Assignment submissions
- Teacher feedback
- Academic progress
This information is used for educational and administrative purposes and is not intended to be publicly displayed.
- Uploaded Files
Students may be required to upload photographs, documents, or other files when submitting written tests or assignments.
These files are used for evaluating the student’s work and providing academic feedback. Students should avoid uploading information that is unrelated to the submission.
- Cookies
Our website may use cookies and similar technologies to improve website functionality, maintain login sessions, remember preferences, and understand how visitors use the website.
Some cookies may be placed by third-party services used to operate or improve the website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
- Third-Party Services
Our website may use third-party services such as website hosting, security services, analytics tools, payment services, form services, or other services necessary to operate the website.
These third-party providers may process information according to their own privacy policies.
We do not sell or rent students’ personal information to third parties.
- Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorised access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
- Sharing of Information
We do not sell, rent, or trade personal information.
Information may be shared only when reasonably necessary to:
- Provide our educational services
- Operate and maintain the website
- Process services through trusted third-party providers
- Comply with applicable laws or legal requirements
- Protect the rights, safety, and security of Jnana Academy, its students, or others
- Children’s Privacy
Jnana Academy provides educational services that may be used by students under the age of 18.
Where appropriate, parents or guardians should assist younger students with registration and use of online services.
We encourage students and parents/guardians not to provide unnecessary personal information through the website.
- Data Retention
We retain personal information only for as long as reasonably necessary for educational, administrative, legal, security, or record-keeping purposes.
Student academic records may be retained for an appropriate period so that we can maintain accurate educational records and provide our services.
- Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, please contact Jnana Academy using the contact details provided on our website.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last updated” date.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact Us section of the Jnana Academy website.
Jnana Academy
Providing online educational and tuition services to students in India and abroad.